Total Course Weight

100%

A

HARDWARE AND TROUBLESHOOTING

47%

101

Understand computer system hardware

27%

B2

Core

101.01

Categorize storage devices and backup media.

1.1

3%

Core

101.02

Explain motherboard components, types and features.

1.2

4%

Core

101.03

Classify power supplies types and characteristics.

1.3

2%

Core

101.04

Explain the purpose and characteristics of CPUs and their features.

1.4

2%

Core

101.05

Explain cooling methods and devices.

1.5

2%

Core

101.06

Compare and contrast memory types, characteristics and their purpose.

1.6

2%

Core

101.07

Distinguish between the different display devices and their characteristics.

1.7

2%

Core

101.08

Install and configure peripherals and input devices.

1.8

2%

Core

101.09

Summarize the function and types of adapter cards.

1.9

2%

Core

101.10

Install, configure and optimize laptop components and features.

1.10

4%

Core

101.11

Install and configure printers.

1.11

2%

Core

102

Understand troubleshooting, repairing and maintenance of computer systems.

20%

B2

Core

102.01

Given a scenario, explain the troubleshooting theory.

2.1

6%

Core

102.02

Given a scenario, explain and interpret common hardware and  operating system symptoms and their causes.

2.2

6%

Core

102.03

Given a scenario, determine the troubleshooting methods and tools for printers.

2.3

2%

Core

102.04

Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method.

2.4

3%

Core

102.05

Given a scenario, integrate common preventative maintenance techniques.

2.5

3%

Core

B

SOFTWARE AND NETWORKING

35%

103

Understand operating systems and software for computer systems.

20%

B2

Core

103.01

Compare and contrast the different Windows Operating Systems and their features.

3.1

5%

Core

103.02

Given a scenario, demonstrate proper use of user interface.

3.2

5%

Core

103.03

Explain the process and steps to install and configure the Windows OS.

3.3

5%

Core

103.04

Explain the basics of boot sequences, methods and startup utilities.

3.4

5%

Core

104

Understand networking of computer systems.

15%

B2

Core

104.01

Summarize the basics of networking fundamentals, including technologies, devices and protocols.

4.1

8%

Core

104.02

Categorize network cables and connectors and their implementations.

4.2

4%

Core

104.03

Compare and contrast the different network types.

4.3

3%

Core

B

SECURITY AND COMMUNICATION

18%

105

Understand security concepts, technologies and features of computer systems.

8%

B2

Core

105.01

Explain the basic principles of security concepts and technologies.

5.1

4%

Core

105.02

Summarize the security features used on computer systems.

5.2

4%

Core

106

Understand operational procedures in computer systems repair.

10%

B2

Core

106.01

Outline the purpose of appropriate safety and environmental procedures and given a scenario apply them.

6.1

5%

Core

106.02

Given a scenario, demonstrate the appropriate use of communication skills and professionalism in the workplace.

6.2

5%

Core

Total Course Weight

100%

A

COMPUTER HARDWARE AND OPERATING SYSTEMS

72%

201

Apply procedures needed to install, configure and maintain computer systems.

38%

C3

Core

201.01

Given a scenario, install, configure and maintain personal computer components.

1.1

11%

Core

201.02

Given a scenario, detect problems, troubleshoot and repair/replace personal computer components.

1.2

11%

Core

201.03

Given a scenario, detect problems, troubleshoot and repair/replace laptop components.

1.3

5%

Core

201.04

Given a scenario, select and use the following tools: multimeters, power supply tester, specialty hardware / tools, cable testers, loop back plugs, anti-static pad and wrist strap, and extension magnets.

1.4

4%

Core

201.05

Given a scenario, detect and resolve common printer issues. 

1.5

7%

Core

202

Apply procedures needed to install, upgrade, and troubleshoot computers’ operating systems.

34%

C3

Core

202.01

Select the appropriate commands and options to troubleshoot and resolve problems.

2.1

10%

Core

202.02

Differentiate between Windows Operating System directory structures (Windows 2000, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate).

2.2

4%

Core

202.03

Given a scenario, select and use system utilities / tools and evaluate the results.

2.3

14%

Core

202.04

Evaluate and resolve common issues.

2.4

6%

Core

B

NETWORKING AND SECURITY

28%

203

Apply procedures needed to install, upgrade, and troubleshoot networks.

15%

C3

Core

203.01

Troubleshoot client-side connectivity issues using appropriate tools.

3.1

8%

Core

203.02

Install and configure a small office home office (SOHO) network. 

3.2

7%

Core

204

Apply procedures needed to install, implement, upgrade, and troubleshoot security issues in computer systems.

13%

C3

Core

204.01

Given a scenario, prevent, troubleshoot and remove viruses and malware.

4.1

6%

Core

204.02

Implement security and troubleshoot common issues.

4.2

7%

Core

Total Course Weight

100%

A

CAREER AND LEADERSHIP DEVELOPMENT

7%

NE01

Apply communication, professional, and leadership skills.

7%

C3

Core

101.01

Evaluate the elements of a career plan in the IT industry.

3%

B3

Core

101.02

Understand how professionalism and leadership are used in the career field.

B2

Supp

101.03

Apply basic business meeting skills and goal setting.

4%

C3

Core

B

PC AND NETWORK HARDWARE

12%

NE02

Understand Basic PC / Network Hardware Functions & Safety Issues

12%

Core

102.01

Explore safety issues related to PC Hardware components and peripheral devices.

3%

Core

102.02

Convert decimal, binary, and hexadecimal numbers.

3%

Core

102.03

Explain the basic functions of PC and network hardware.

6%

Core

C

PC AND NETWORK OPERATING SYSTEMS

27%

Core

NE03

Analyze the evolution and capabilities of operating systems.

15%

Core

103.01

Summarize the evolution of operating systems.

7%

Core

103.02

Investigate the capabilities of Windows and Linux operating systems.                     

8%

Core

NE04

Demonstrate the installation, configuration and use of operating systems

12%

Core

104.01

Demonstrate the installation and efficient use of a PC operating system.

8%

Core

104.02

Investigate the capabilities and uses of network operating systems.

4%

Core

D

NETWORK ARCHITECTURE

17%

Core

NE05

Evaluate internetworking media and transmission methods

8%

Core

105.01

Evaluate types of cables.

4%

Core

105.02

Explore different transmission modes, including wireless & emerging networking media.

4%

Core

NE06

Analyze specific networking architectures

9%

Core

106.01

Contrast physical and logical networking topologies.

3%

Core

106.02

Characterize the Token Ring and Ethernet network architectures.

6%

Core

E

PROTOCOLS

14%

NE07

Analyze protocol models.

14%

Core

107.01

Analyze TCP/IP and other common protocol stacks.

7%

Core

107.02

Contrast the OSI and TCP/IP models.

7%

Core

F

NETWORK DESIGN AND SECURITY

23%

NE08

Explore various network designs.

5%

Core

108.01

Contrast local area networks and wide area networks.

2%

Core

108.02

Differentiate network types.

3%

Core

NE09

Explore the basics of network management and monitoring.

18%

Core

109.01

Identify performance issues related to network traffic.

3%

Core

109.02

Explain fault tolerance and redundancy.

6%

Core

109.03

Analyze computer viruses and other security threats.

4%

Core

109.04

Explore the functions of user-level security in a network.

5%

Core