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  • HOPE4NC flyer


    1-855-587-3463 (FIND) 

    FEMA/SAMHSA Crisis Counseling Program (CCP) for Immediate Services Program (ISP)

    In Response to Novel Coronavirus COVID-19

    El programa HOPE4NC (Esperanza para Carolina del Norte)


    What is Hope4NC and Crisis Counseling Services Assistance and Training Program (CCP):  

    CCP is a program funded by FEMA to provide disaster relief assistance funded through the FEMA/ authorized under Section 416 of the Robert T. Stafford Disaster Relief and Emergency Assistance Act, public law 100-107, as amended (42 U.S.C. 5183) for the survivors of COVID-19.  There are two CCP components:

    • Immediate Services Program (CCP:ISP) - up to 60 days after a major disaster declaration.
    • Regular Services Program (RSP: CCP) - up to 9 months after a major disaster declaration.


    CCP Services proposed for COVID-19:

    • Statewide Hope4NC Helpline 1-855-587-3463 for Behavioral Health Crisis Counseling, emotional and resilience supports with translation available.


    Free and confidential services provided including:

    • Phone support: Crisis counselors available by phone and internet in each county to provide emotional support, skills in coping with stress, risk screening, linking caller with needed resources and to longer term behavioral health supports as needed.


    • Virtual individual and group counseling with special populations such as first responders, ED and health care providers, children and youth, parents, older adults, farmers, homeless, veterans, guard and military families, among others.


    • Educational webinars with individuals and groups on effective coping skills, self-care, compassion fatigue, secondary trauma, strategies to stay resilient and mentally healthy.


    • Statewide and community outreach emotional support and resources for individuals and groups by phone, internet, other social media formats such as virtual resource fairs.


    • In person face-to-face help will be provided in the future when allowed by state DHHS public health recommendations. Typically, most services are door-to-door and in community settings.



    FEMA Disaster Declaration for NC approved on 3/25/2020  https://www.fema.gov/disaster/4487#

    (FEMA 4487-DR-NC)


    For more information please contact susan.robinson@dhhs.nc.gov or matt.herr@dhhs.nc.gov




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  • 1)   Resources for Teacher and Student Resiliency from Adverse Events--this is the section that caught my attention.
    2)  General Resources for COVID-19 Information

    Counseling Tips- COVID 19 Worry and Anxiety
    It's no secret that almost every conversation somehow mentions COVID-19. In times like this, it's not uncommon for some of your students, parents, staff, and own loved ones to have some fears and anxiety about how the virus could impact them. Below are tips and resources to help your students, parents, and community regarding COVID-19:

    Need assistance?

    If your student currently receives School Based Therapy or other mental health services, call the agency directly.  

    If you do not currently have a mental health provider, you can call PARTNERS Helpline at  1-888-235-4673.  


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