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Dispute Resolution

School Level:

  • Discuss concerns with student's teacher(s) 
  • Discuss concerns with student's principal 
  • Request an IEP team meeting
County Level: 
  • Contact School's Exceptional Children Program Facilitator, Department of Exceptional Children, 704-866-6160.
  • Contact Director of Speical Populations, Dr. Amy Thornburg, 704-866-6160.
  • Contact Exceptional Children's Assistance Center at 704-892-1321.
State Level: 

Dispute Resolution Consultants- Updated on this site April 2024 
The consultants for dispute resolution work with parents, traditional local educational agencies, charter schools, state operated programs and other individuals to resolve disputes. They provide information about facilitated IEP meetings, mediation, formal written complaints and due process hearings. They also investigate formal written complaints.
 
Teresa King
Facilitation, Mediation, Due Process  & Formal Complaints
984.236.2573 (phone)
919.807.3755 (fax)

David Bouldin 
State Complaint Investigator
984.236.2236 (phone)
919.807.3755 (fax)

Polly Lilly
State Compliant Investigator
984.236.2567 (phone)
919.807.3755 (fax)

Deborah Throm
State Compliant Investigator
984.236.2572 (phone)
919.807.3755 (fax)

LaKisha Walden
State Complaint Investigator
984.236.2578 (phone)
919.807.3755 (fax)