Dispute Resolution

  • School Level:

    • Discuss concerns with student's teacher(s) 
    • Discuss concerns with student's principal 
    • Request an IEP team meeting
    County Level: 
    • Contact School's Exceptional Children Program Facilitator, Department of Exceptional Children, 704-866-6160.
    • Contact Director of Speical Populations, Dr. Amy Thornburg, 704-866-6160.
    • Contact Exceptional Children's Assistance Center at 704-892-1321.

    State Level 

    Dispute Resolution Consultants- Updated on this site April 2024 

    The consultants for dispute resolution work with parents, traditional local educational agencies, charter schools, state operated programs and other individuals to resolve disputes. They provide information about facilitated IEP meetings, mediation, formal written complaints and due process hearings. They also investigate formal written complaints.
    Teresa King
    Facilitation, Mediation, Due Process  & Formal Complaints
    984.236.2573 (phone)
    919.807.3755 (fax)

    David Bouldin 
    State Complaint Investigator
    984.236.2236 (phone)
    919.807.3755 (fax)

    Polly Lilly
    State Compliant Investigator
    984.236.2567 (phone)
    919.807.3755 (fax)

    Deborah Throm
    State Compliant Investigator
    984.236.2572 (phone)
    919.807.3755 (fax)

    LaKisha Walden
    State Complaint Investigator
    984.236.2578 (phone)
    919.807.3755 (fax)